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Returns and Refunds

8 articles

https://vetzpetz.com/pages/refund-policy

Articles

60-day risk-free trial

Some pet owners see an impact with Antinol® within a few days, others may take longer. Like humans, all of our pets are different which means Antinol® may take different times to show results. Smaller, slimmer dogs tend to see changes quicker than la

Returns

Our policy lasts 60 days. If 60 days have gone by since your purchase, unfortunately, we cannot offer you a refund or exchange.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again. It may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of th

Sale items

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us immediately once the product is received.

Gifts

If the item was sent to you as a gift when purchased and shipped directly to you, the original purchaser must contact us first in order to proceed with any returns or exchanges.

Shipping

To return your product, you should contact us for more details. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be de